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MOST POPULAR ASKED QUESTIONS
HOW LONG UNTIL MY ORDER IS DISPATCHED?
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We aim to dispatch orders within the very same day as long as your order is placed before 3pm(UK Time). Should your order be placed after 3pm, we will dispatch your order the very next morning!
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ARE ALL ORDERS TRACKED?
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We use DHL EXPRESS GLOBAL to ensure all our orders are delivered, we will also issued tracking numbers on orders to enable live updates for our customers.
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DO YOU SELL USED BIKES?
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All bikes and cycling accessories we sell online are brand new, boxed and come with full worldwide warranty included.
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DO YOU SHIP GLOBALLY?
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We deliver to the following countries:
United Kingdom / Europe / United States / Singapore / Hong Kong / Japan / Australia
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WHAT HAPPENS IF MY ORDER IS FAULTY?
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Should you receive a faulty item, we will always do our best to get this sorted out quickly.
We will arrange a collection for your item and send you out a replacement within 48hrs or a full refund will be issued.
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Have any more burning question?
Get in touch with our support team today
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